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Ningbo Maritime Safety Administration implements the “eight zeros”working method

Updated:2016-08-08 (english.zcom.gov.cn)

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In order to further develop the thematic activity of “three serves and one satisfy” (serve the development, serve the livelihood of the people, serve the grassroots; satisfy the people) and promote the construction of administration style and practice style onto a new stage, Ningbo Municipal Discipline Commission, Ningbo Municipal Bureau of Supervision and Ningbo Municipal Style Correction Office carried out the contest of ten new events on administration style construction throughout the city. The new event of “implementing the ‘eight zeros’ working method and serving the local economic development” recommended by Ningbo Maritime Safety Administration was awarded the 2008’ Top Ten New Events on Administration Style Construction in Ningbo City through procedures of declaration, examination and verification, public announcement, evaluation, etc.

The “eight zeros” working method is namely as follows: zero misjudged case in law enforcement, zero prevarication in acceptance, zero delay in transaction, zero refusal in appeal, zero distance in communication, zero time in rest, zero intermittence in service and zero complaint with rationality. By well carrying out this working method, “zero tolerance in harm to the interests of the people” will be reached, as well as the “three serves and one satisfy”.

In 2008, Ningbo Maritime Safety Administration won approval from all walks of life by following scientific development perspective, concentrating on establishing the image of maritime safety, improving the service quality and commit themselves to local economic development. They realized zero complaint with rationality at the aspect of administration style and over 90% satisfaction rate on practice style.

Source: Ningbo Municipal Foreign Trade and Economic Cooperation Bureau

(All information published in this website is authentic in Chinese. English is provided for reference only. )